Machine Servicing and Spare Parts
We can fix or service your machine
Our Spares and Service department is fully equipped to handle your post-purchase support. Whether that is maintaining the machinery to perform at its highest capabilities, or training your operators to helping you to be prepared for any event. With over 75% of our business coming from return customers, retention is our priority. We want to make sure you are happy with your machine and it is complementing your production process.
Machine maintenance helps keep machines up to modern standards, get in touch for a machine service quote.
At GSH we have an experienced team of service engineers to support our customers. The team is:
The team is used to working in the fast paced environment that our customers operate in, and is always responsive to their needs.
Maintaining machines and keeping them up to standard can be difficult process. We can offer our new and existing customers a service contract. So you are always prepared for when the inevitable happens and we all need that bit of assurance and peace of mind. Service contract benefits can include:
- Guaranteed on site response times
- Reduced on site and travel rates
- Being prepared for the unexpected
We can offer service contracts dependent on our customer requirements.
Why have service contracts?
- Pro-active and preventive management to maximise productivity
- Advanced service scheduling to allow for production planning
- Increase long term reliability
- Identify assets key spares requirement
- Maximise assets market value
We hold an extensive range of spare parts in stock for all of our machines supplied. As standard we can dispatch orders to be with you next working day (Mon – Fri) if ordered before 3pm.
Our engineers can also advise on recommended levels of customer stock holding to ensure minimum down time.
Our machines are built to last, and we have machines installed on sites that are almost 20 years old. However, there comes a point where old parts become expensive or obsolete, which is why we offer upgrade programmes to bring older machines up to modern standards, or trade-ins against new equipment.